Sunday, April 1, 2012

Voyager: Born to Travel

"Born to travel", this is the tag line of Voyager. A local brand of luggage (as claimed by the SM Department assistant) that I used for the last five years.
 
I bought my first luggage on 2006 for less than 1500php.  It is a 15 kilo moss green bag with 2 wheels and belt security. 

I was not able to try other brand of luggage, but I must say that Voyager served me well on what it more than expected for its worth.  For almost 12 out of the country trips in less than 6 years, it was able to run the rocky streets of Causeway Bay, Senado Square and went up and down at the stairs of Namdaenum and Myeongdong.


Last June 2011, I took it from the rotating belt in Incheon with a broken handle.  Good thing, there is lifetime warranty service for any issue you'll have with Voyager.  Right after the trip, I went to SM Department Store to submit my luggage for repair.  After a month, I was able to get it back.  Just in time for my next travel.

By November 2011, after coming back from Jeju-Seoul trip, part of the body of the luggage is losing up, perhaps I put a lot on what it can accommodate.  Even though it can still be fixed, I decided to but a new one.



The one I used is already an old model and is already faced-out.  This time, I’m looking for a four-wheel luggage for an easier transfer on the road and on the airport.  One that is available has 4-wheel but no extensions at all.  Another plus I learned is to have the inside lining to be in striking color – so you would see things easily. 


Tips on Buying a Luggage:

  • Check and monitor luggage from different brands.  Read reviews online on “What’s a good brand of luggage” (http://riia.pinoyexchange.com/forums/showthread.php?t=211166).  Their top suggestion is Samsonite.
  • Buy on what you need and not what you want.  Be practical.
  • Buy depend on what your body type can carry, you must be able to run and hold a fully loaded luggage.
  • Don’t buy fake or cheap luggage on small shops – believe me, you don’t want to get it broken with all your things scattered on the rotating belt.
This is not a promotional entry, but it is good to support Philippine product.  Spend sometime to study on what to buy, because you are ‘born to travel’ on a practical way!

24 comments:

  1. i just bought my first voyager today at a 3day sale of SM here in olongapo city. from P3400+ price, i was able to purchase it at 35% discount. 10% from capital sale, 10% for using SMAC and another 15% off from a coupon that was given to me. so i got more than P1000 discount and so happy with it.
    why did i pick voyager (btw, it's backpack for my hiking adventures) well, for one the material looks of good quality even the craftmanship. most of all i so love its color being purple as my favorite.

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  2. If I bring it to SM for repair, will they look for the original receipt??

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    Replies
    1. No.. Just bring your luggage only.. In all branches of sm.

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  3. There is no need for the receipt. But expect that the repair would take around a month, before they contact you for pick-up.

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  4. how about the warranty card, will they ask for it?

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    Replies
    1. They did not request for that.
      On my last trip, my luggage got broken again a lightweight 4 wheel bag - looks like having a doubt on recent quality of Voyager

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  5. Hi..is this page still on?? I would like to ask something about my voyager luggage...

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    Replies
    1. You may post your question so that I and other travelers reading this page can comment.

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  6. Hi ruffeecola, do you know if Voyager have the return or exchange policy. Earlier today i bought a medium size luggage bag then found out when i came home that it is too much space for the things that i need to carry. I hope you can advise the soonest if possible. Thank you in advance!

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    Replies
    1. what i'm aware is that they have lifetime service for the luggage.
      apologies, but not sure of the no exchange .

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  7. Cool now i need to bring my luggage to sm. Thanks for the info. Jaydavao

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  8. Cool now i need my luggage to be repair. Thanks for the info. Sm here i come

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  9. nice, i can now bring my voyager for repair. thanks a lot guys

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  10. Hi. Do you know if Voyager has a service center in Germany?

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    Replies
    1. Hi Kim, Better if you can reach out with SM department store if they have service center there.

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  11. hello guys! can I ask your help on how to reset my passcode in my voyager luggage?

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    Replies
    1. You can visit the nearest SM department store, and ask for their help. I normally change the password at the store.

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    2. http://lifehacks.stackexchange.com/questions/343/open-a-suitcase-with-a-numeric-lock-when-you-forgot-the-key-code

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  12. Hi,does anyone knows if the hard case voyager luggage will last? I am going out of the country and I just bought voyager hard case from SM Makati. This is my first time using this brand so I have no idea how durable it is. Thanks

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    Replies
    1. Actually, the Voyager hard case I bought before got broken as well. I would prefer the cloth type 4 wheels.

      However, I'm also still looking for a backpack with wheels, to check if I can travel lighter without checkin luggage.

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    2. Is it broken from your first use? I just recently bought one and the sales rep tried to twist it to show that it has better quality.

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    3. It was good on 1st use. Then started to have cracked and broken on my 3rd trip.

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  13. hello... is it true that they havr lifetime warranty? i would like to have mine repaired actually it hasnt been used for travel bec i forgot i got one but now i found it in our storage room and was tornes .. lost buttons but still working zippers.. will it be qualified for a repair? i bought it at sm clark pampanga

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    Replies
    1. you can go to any nearest SM dept store, to validate if they can accept it. The work duration normally lasts for 1-2 months

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