Sunday, April 1, 2012

Voyager: Born to Travel

"Born to travel", this is the tag line of Voyager. A local brand of luggage founded in 1983 (as claimed by the SM Department assistant) that I used for the last five years.
 
I bought my first luggage on 2006 for less than 1500php.  It is a 15 kilo moss green Voyager bag with 2 wheels and belt security. 

I was not able to try other brand of luggage, but I must say that Voyager served me well on what it more than expected for its worth.  For almost 12 out of the country trips in less than 6 years, it was able to run the rocky streets of Causeway Bay, Senado Square and went up and down at the stairs of Namdaenum and Myeongdong.


Last June 2011, I took it from the rotating belt in Incheon with a broken handle.  Good thing, there is lifetime warranty service for any issue you'll have with Voyager luggage.  Right after the trip, I went to SM Department Store to submit my luggage for repair, SM will be sending it to the Voyage service center.  After a month, I was able to get it back.  Just in time for my next travel.

By November 2011, after coming back from Jeju-Seoul trip, part of the body of the luggage is losing up, perhaps I put a lot on what it can accommodate.  Even though it can still be fixed, I decided to but a new one.



The one I used is already an old model and is already faced-out.  This time, I’m looking for a four-wheel luggage for an easier transfer on the road and on the airport.  One that is available has 4-wheel but no extensions at all.  Another plus I learned is to have the inside lining to be in striking color – so you would see things easily. 


Tips on Buying a Luggage or travel bags:

  • Check and monitor luggage from different brands.  Read reviews online on “What’s a good brand of luggage” (http://riia.pinoyexchange.com/forums/showthread.php?t=211166).  Their top suggestion is Samsonite.
  • Buy on what you need and not what you want.  Be practical.
  • Buy depend on what your body type can carry, you must be able to run and hold a fully loaded luggage.
  • Don’t buy fake or cheap luggage on small shops – believe me, you don’t want to get it broken with all your things scattered on the rotating belt.
  • Look for possible small damages on items that you may need to be careful of when buying from any luggage sale or discounted items on clearance sale.
This is not a promotional entry, but it is good to support Philippine product.  Spend sometime to study on what to buy, because you are ‘born to travel’ on a practical way!

24 comments:

  1. i just bought my first voyager today at a 3day sale of SM here in olongapo city. from P3400+ price, i was able to purchase it at 35% discount. 10% from capital sale, 10% for using SMAC and another 15% off from a coupon that was given to me. so i got more than P1000 discount and so happy with it.
    why did i pick voyager (btw, it's backpack for my hiking adventures) well, for one the material looks of good quality even the craftmanship. most of all i so love its color being purple as my favorite.

    ReplyDelete
  2. If I bring it to SM for repair, will they look for the original receipt??

    ReplyDelete
    Replies
    1. No.. Just bring your luggage only.. In all branches of sm.

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  3. There is no need for the receipt. But expect that the repair would take around a month, before they contact you for pick-up.

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  4. how about the warranty card, will they ask for it?

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    Replies
    1. They did not request for that.
      On my last trip, my luggage got broken again a lightweight 4 wheel bag - looks like having a doubt on recent quality of Voyager

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  5. Hi..is this page still on?? I would like to ask something about my voyager luggage...

    ReplyDelete
    Replies
    1. You may post your question so that I and other travelers reading this page can comment.

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  6. Hi ruffeecola, do you know if Voyager have the return or exchange policy. Earlier today i bought a medium size luggage bag then found out when i came home that it is too much space for the things that i need to carry. I hope you can advise the soonest if possible. Thank you in advance!

    ReplyDelete
    Replies
    1. what i'm aware is that they have lifetime service for the luggage.
      apologies, but not sure of the no exchange .

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  7. Cool now i need to bring my luggage to sm. Thanks for the info. Jaydavao

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  8. Cool now i need my luggage to be repair. Thanks for the info. Sm here i come

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  9. nice, i can now bring my voyager for repair. thanks a lot guys

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  10. Hi. Do you know if Voyager has a service center in Germany?

    ReplyDelete
    Replies
    1. Hi Kim, Better if you can reach out with SM department store if they have service center there.

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  11. hello guys! can I ask your help on how to reset my passcode in my voyager luggage?

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    Replies
    1. You can visit the nearest SM department store, and ask for their help. I normally change the password at the store.

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    2. http://lifehacks.stackexchange.com/questions/343/open-a-suitcase-with-a-numeric-lock-when-you-forgot-the-key-code

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  12. Hi,does anyone knows if the hard case voyager luggage will last? I am going out of the country and I just bought voyager hard case from SM Makati. This is my first time using this brand so I have no idea how durable it is. Thanks

    ReplyDelete
    Replies
    1. Actually, the Voyager hard case I bought before got broken as well. I would prefer the cloth type 4 wheels.

      However, I'm also still looking for a backpack with wheels, to check if I can travel lighter without checkin luggage.

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    2. Is it broken from your first use? I just recently bought one and the sales rep tried to twist it to show that it has better quality.

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    3. It was good on 1st use. Then started to have cracked and broken on my 3rd trip.

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  13. hello... is it true that they havr lifetime warranty? i would like to have mine repaired actually it hasnt been used for travel bec i forgot i got one but now i found it in our storage room and was tornes .. lost buttons but still working zippers.. will it be qualified for a repair? i bought it at sm clark pampanga

    ReplyDelete
    Replies
    1. you can go to any nearest SM dept store, to validate if they can accept it. The work duration normally lasts for 1-2 months

      Delete